Community Information Exchange
Columbus, Ohio
Our Shared Vision
No agency can lift a person out of poverty alone. Our community organizations want to rally around individuals and provide true, lasting impact by collaborating across agency borders for each person's unique benefit.
What is a Community Information Exchange,
or CIE?
A CIE is a community platform powered by advanced analytics that sources, integrates, and enables community insights and action.
Through a shared language, resource database,
and integrated technologies, CIEs allow communities
to move towards proactive, holistic, and person-centered care.
Quicker Referals
Referrals can be made in hours, rather than weeks.
Finding New Areas of Need
New areas of need can be identified through detailed data and reporting.
Predictive, data-backed outcomes
Decisions can be made based on data, not on assumptions.
Pillars of Success
How do we define success?
We talked to existing CIEs from across the country to understand how they’ve approached it and what led to their success. From there, we’ve identified five criteria that will be pivotal for our own CIE’s success.
Holistic
We are starting with the customer in mind; we’ll encompass all Social Determinants of Health (SDOH).
Predictive
We’re starting with the goal of predictive data and analytics that enables preventative care, not just referrals. This is hard but it’s the right thing to do.
Self-Sustaining
We are exploring different models for the CIE to be self-sustaining. This includes state and local government funding, corporate sponsorships and philanthropy, as well as memberships.
Measurable Success
We are going to predetermine KPIs from the get-go in order to show the positive impact of the CIE.
Create Efficiencies
Our CIE will not require duplicate efforts and will be built to easily onboard new partners in a repeatable process.
Current Members
“There is no ONE case. Every person that shows up is unique. Their situation is unique. Their experience of it is unique. Their ability to deal with it is unique.”
— Research Participant
Contact
Feel free to contact us with any questions.
Email
cie@smartcolumbus.com